Terms and Conditions - zenbookwritings USA

Setting policies help both the organization and the customers to make fair deals. Our organization updates and revises the policy after certain period of time; hence it is recommended for customers to view the policies time to time.

Glossary:

Following are the professional terms as used in the privacy policy,

Organization: The Entity providing editing and proofreading services to its customers

Product: the document or work in an electronic format, the final result of order completion

Agreement: the terms of service or condition to use

Quality Assurance Department: Responsible to evaluate and guard the quality of Products and Services

Financial Information: information of a financial nature such as credit card number

Editor/Expert: a person who worked under Organization’s terms to provide editing and proofreading services.

Web Analytical Information: the information generated by internet when user visits our Site

Use of Our Services:

At ZenBook writings professional consultants, editors and proofreaders are bound to provide complete and satisfactory editing assistance.
As soon as the customer’s payment is received, the contract becomes effective immediately
We are responsible to edit the work as instructed once the payment is received
Clients can contact us as soon as possible for revision or unsatisfactory results of the work. See Revision Policy
It is better for a client to go through our Refund Policy before asking for reimbursement
No extra charges will apply when the order is to be delivered to the given email address
We assure our customers that they will be assigned qualified and experienced editors to help them produce authentic and plagiarism free document.
Violating and unauthorized usage of the website’s content or delivered product can make our customer criminal or civil penalties may apply.

Amendment Policy:

Unlimited editing session option is available. By this our customers can ask to edit and re-edit the work for them and we will entertain the request. But the topic of the sample paper cannot be changed at all. Our customers can ask to increase the number of pages and word count, however extra charges will apply. The number of pages and word count cannot be decreased in any circumstances.

Site Content Usage:

The choice of visiting our homepage is customer’s decision, solely. Any dispute over privacy is subject to this notice and our Privacy Policy. If the customers have any issues regarding the Privacy Policy, they should contact us at their best convenience. Our customer service shall be most happy to serve them. The content, graphics, logo, images and software, is the property of the website’s owner. All the compilation of the content of this website has the exclusive ownership and should not be copied for commercial purpose. The website content can be downloaded and copied for personal and non-commercial use only.

Pricing:

The services we offer are at best price along with other features and discounts. If you have used the discount or any promotional offer, you cannot avail any other offer such as bulk discount and membership offer on that particular order. Time to time we introduce multiple offers and features for our visitors and customer’s best experience.

Quality Assurance Policy:

We have quality control department that ensures the customer error-free document and it is double-checked before deliverance to the customer.

For providing best results, the work edited by our editors goes through a strict plagiarism test before delivery. It goes through the number of detection software to eliminate the chances of any plagiarism.

Delivery Policy:

On specified deadline, all files or documents are delivered to the customer. An order reference number is provided to the client so that he/she can keep the track of the order. All the policies regarding revision, amendments, re-editing becomes applicable under the given circumstance.

Our Prestigious Customers

Great words from our praiseworthy clients, with whom we've enjoyed working. Their passion has been the main factor in our success.

Mathews Kosac

I asked them to write a book with information for me. They did everything by the book and did it very well. Before putting facts in this book, they did a lot of research. There are also citations at the end of the book that show where the text comes from.

Makis

Impressive techniques and on-time submissions. I had to launch my book on a specific date & but they did it on time 3 days before launching.

Fred C

I only ever utilized their services once to design a cover, and they did an excellent job. Even though there were a few tweaks, everything turned out flawlessly in the end. You can absolutely employ them to create the cover pages for your own novel. They are extremely helpful and skilled at what they do.

James F.

My website reached the first several pages of Google because of Zen Book Writing's great SEO writing abilities. Due to my busy schedule, I don't have a lot of time to promote my book, but ZenBook performed a great job of drawing attention to my offerings.

Denitsa K

I have had 2 assignments done by them and had 70% of all of them. Great service and quickly done! I will use them again!

Connor Allen

After months of silence, orders are finally coming in for my book. We made an informed choice to use ZenBook's e-book services. Even though it's not much, my book story at least has a spark now. Every book owner should use Zen's E-Book services, in my opinion.

Fred Turner

My babbling made sense, thanks to your very imaginative and perceptive work! It was terrific to get the additional information and to see my characters portrayed in such a positive light. The author provided timely responses and kindly accommodated any last-minute changes. I appreciate your support. I'm grateful. 100% endorsed.