Privacy Policy - Your Data is Safe with Us

Information collection:

We collect information that is being provided by the customer. We ensure that this information is not shared with anyone outside our organization at all times. Some of the information is collected by other internet technologies and it’s called Web Analytical Information that includes

IP address
Publisher Name
Day of Week Time of Day (hour)
Language settings
Country, State, DMA, City (relating to IP address, if available)
Domain (.com, .net, .mil, .org, .edu, etc.)

Customers’ visit on the website:

We monitor how user is finding and roaming on the website, we use this information to know about the users’ preferences regarding Site and Social Networking Content. It helps us to find out which pages user visited most so that our site can be updated and becomes useful and relevant for its users.

Privacy of the Customer:

ZenBook writings knows the importance of customer’s information and for this they commit the privacy of every customer who visits the site. Our customers information is not shared outside the organization.

Refund Policy:

We do provide full or partial refund depending on the nature of case. If customer comes up to us simply saying he didn’t like the work that has been delivered to him, no refund will be processed. He must give solid evidence if he got into any issue due to service provided by us or if it’s rejected due to some reason.

Revision Policy:

After you receive the final work from us, check it thoroughly and see if there’s anything that you think needs a revision. If you find something missing, contact us immediately and our customer support team will assist you with that.

Your request for revision should not be conflicting with your original order instructions. You can contact our customer representative to know about the charges and get due assistance.

Our professionals will not charge anything for the revision, unless you come up with something that was not stated while placing that order.

It is recommended to go through these terms and condition before requesting for the revision.

If revision for any order is requested by customer within 7 days of delivery, the organization will deliver the revised work within 48 hours and it will be free of cost, as long as your revision comments are not diverting from initial instructions.

Use of Our Service/Product :

The product of service delivered by our organization is not to be submitted to any educational institute as it is. It’s strictly for research and study purpose only. If a person wants to use it in anyway, he/she must ensure customization of the complete document before submission.

Plagiarism Policy:

All our work goes through quality control department which ensures that nothing is just copied/pasted in order to complete the order. We ensure the work that is delivered to our customers is not plagiarized so we use the universal software called turnitin in order to ensure that it’s well under your requested limit.

Our Prestigious Customers

Great words from our praiseworthy clients, with whom we've enjoyed working. Their passion has been the main factor in our success.

Mathews Kosac

I asked them to write a book with information for me. They did everything by the book and did it very well. Before putting facts in this book, they did a lot of research. There are also citations at the end of the book that show where the text comes from.

Makis

Impressive techniques and on-time submissions. I had to launch my book on a specific date & but they did it on time 3 days before launching.

Fred C

I only ever utilized their services once to design a cover, and they did an excellent job. Even though there were a few tweaks, everything turned out flawlessly in the end. You can absolutely employ them to create the cover pages for your own novel. They are extremely helpful and skilled at what they do.

James F.

My website reached the first several pages of Google because of Zen Book Writing's great SEO writing abilities. Due to my busy schedule, I don't have a lot of time to promote my book, but ZenBook performed a great job of drawing attention to my offerings.

Denitsa K

I have had 2 assignments done by them and had 70% of all of them. Great service and quickly done! I will use them again!

Connor Allen

After months of silence, orders are finally coming in for my book. We made an informed choice to use ZenBook's e-book services. Even though it's not much, my book story at least has a spark now. Every book owner should use Zen's E-Book services, in my opinion.

Fred Turner

My babbling made sense, thanks to your very imaginative and perceptive work! It was terrific to get the additional information and to see my characters portrayed in such a positive light. The author provided timely responses and kindly accommodated any last-minute changes. I appreciate your support. I'm grateful. 100% endorsed.